Praise where due: Villas at Gateway, Pinellas Park, FL
News ·Wednesday May 8, 2013 @ 20:03 EDT (link)
Far be it from us to withhold praise where due; and perhaps it is rare enough that even though doing the right thing should be expected, it is still worthy of positive mention.
Honey wrote up our experiences with Avalon at Bear Creek apartments in Redmond, WA, which were not good at all: they stiffed us as much as they could when we left, and moving out of the area we were in no condition to fight (nor would it have been worth going to court, I'm sure, anyway, even if we had a hope, or even of getting our credit dinged). They had us over a barrel and took advantage, and I hope people will read about it.
On leaving our apartment at The Villas at Gateway in Pinellas Park, FL, we arranged for a move-out inspection right after the moving truck left. The regular maintenance guy, Tracy, was unwell (when we called later he was better), but they had someone up from one of their (Greystar's) other properties, Ron, who did the inspection. He didn't take long—there wasn't much to inspect—and said we were fine, and left.
We expected normal cleaning costs; due to good credit we hadn't paid a security deposit, but they did have rent to the end of the month which they could have kept, but in fact they charged nothing and refunded a portion from after we left around the 20th. Which makes sense: part of rent, after all, is the cost of normal wear and tear on the place rented, and we hadn't damaged anything.
So if you're in Pinellas Park, you can feel good about renting at The Villas at Gateway. We were there about a year and a half. (It shouldn't need to be said, but we have no financial interests or affiliation with Greystar.)